Shipping
 

PHONE ORDERS Call 808-769-3384

United States Postal Service

INTER-ISLAND: $7.50 for phone orders

MAINLAND: $15.00 for phone orders

ONLINE ORDERS:

Simply Sisters by Lola Miller Designs offers FREE shipping anywhere in the USA when purchasing ONLINE at our regular price. We use the United States Post Office Priority Mail or First-Class service.

UPS:

For certain products we will charge a special delivery fee.

UPS overnight express within Hawaii is available for an additional charge of $10.00 to physical addresses. 

2nd Day Air is available to the mainland physical addresses for an additional charge of $15 via UPS.

Your shipment will be shipped as soon as possible. We try to exceed your delivery expectations but at the most you can expect delivery within 3 to 5 working days.

International shipments are available upon request. Email lolamillerdesigns@yahoo.com with your request and we will work with you to get your purchase to you.

exchanges + returns

Exchanges from website purchases: No refunds. 14 day exchange. 7 day processing time.

Please follow the following procedures:

Lola Miller Designs thanks you for becoming a Simply Sister! If, however, you do not feel the size or style you purchased does not flatter you, then you may exchange it within a 14 day period. Exchanges must be authorized before being accepted by Lola Miller Designs.

PLEASE EMAIL SIMPLYSISTERSCUSTOMERSERVICE@YAHOO.COM for authorization and we will authorize your return through email and give you the return address to send it to. Lola Miller Designs will ship out your exchange FREE OF CHARGE after receiving your return. GARMENT MUST NOT HAVE BEEN WORN OR WASHED AND ALL TAGS MUST BE INTACT. 

We cannot guarantee that the exact design and color will be available for exchange. Our hand painted or hand printed blouses & dresses are produced in very limited quantities. We do not offer refunds - only credits.

Instructions for exchange:

  • Keep all tags intact. Please do not wear.

  • Inform Simply Sisters within 14 days of receipt. Email simplysisterscustomerservice@yahoo.com

  • Wait for Return Authorization

  • Mail dress or blouse AT YOUR EXPENSE to: Simply Sisters, 250 Kamehameha Avenue, Hilo, HI 96720

  • Simply Sisters will ship out your exchange as soon as we receive your return. Return shipment is FREE OF CHARGE.

Returns are accepted for credit or exchange within 14 days.

IF, FOR ANY REASON, YOU ARE NOT HAPPY WITH OUR PRODUCT OR SERVICE, PLEASE LET US KNOW!

Email: lolamillerdesigns@yahoo.com

WE STRIVE TO PROVIDE QUALITY PRODUCTS AND EXCELLENT SERVICE!

Mahalo for supporting us and being a Simply Sister!